Cachet vs Freshstatus
Cachet the long-standing open-source status page you host yourself. Freshstatus freshworks' status page, cheapest if you are already in their suite. Here is how they actually differ.
Verdict in one line each
Cachet
Choose it if: Teams that must keep incident data in-house and have someone to run it.
Watch out: You now own uptime for the status page itself. Hosting it alongside the system it reports on is the classic mistake and defeats the purpose.
Freshstatus
Choose it if: Existing Freshdesk or Freshservice customers.
Watch out: Weaker case as a standalone tool if you have no other Freshworks products.
Differences that actually matter
- Self-hostable: Cachet supports it, Freshstatus does not.
Not yet verified for both: remove vendor branding, sms notifications, slack notifications, webhooks, embeddable widget, private status pages, audience-specific pages, sso / saml. We leave these blank rather than guessing.
Full feature comparison
Rows where the two tools differ are highlighted.
| Feature | Cachet | Freshstatus |
|---|---|---|
| Custom domainServe the status page on your own domain, e.g. status.example.com. | Yes | Yes |
| Remove vendor brandingWhether the vendor's own branding can be removed from the public page. | Yes | Not verified |
| Per-component statusBreak the page into individual services or components with independent states. | Yes | Yes |
| Scheduled maintenanceAnnounce planned windows in advance and notify subscribers. | Yes | Yes |
| Email subscribersLet customers subscribe to incident updates by email. | Yes | Yes |
| SMS notificationsDeliver incident updates over SMS. | Not verified | Not verified |
| Slack notificationsPush incident updates into a Slack workspace. | Not verified | Yes |
| WebhooksFire an HTTP callback when incident state changes. | Not verified | Not verified |
| RSS / Atom feedMachine-readable incident feed. | Yes | Yes |
| Embeddable widgetDrop a live status badge or banner into your own app. | Not verified | Not verified |
| Private status pagesRestrict the page to authenticated or invited viewers. | Not verified | Yes |
| Audience-specific pagesShow different components to different customer segments. | Not verified | Not verified |
| Built-in uptime monitoringThe tool can detect outages itself, rather than only displaying states you set manually. | No | No |
| Public APICreate and update incidents programmatically. | Yes | Yes |
| SSO / SAMLSingle sign-on for your internal team members. | Not verified | Not verified |
| Self-hostableSource available and deployable on your own infrastructure. | Yes | No |
Yes supported · No not supported · not yet verified by us (we show a dash rather than guessing).
Pricing
Pricing
No vendor pricing. Cachet is open source and self-hosted, so there is no subscription. The cost is the infrastructure you run it on and the time someone spends operating it.
Pricing
Not yet verified. We have not independently confirmed this against the vendor since the last pricing change. Check the vendor page before relying on it.
What each one looks like
Common questions
Do Cachet and Freshstatus include uptime monitoring?
Cachet does not monitor for you and relies on an external source to open incidents; Freshstatus does not monitor for you and relies on an external source to open incidents. If you already run a monitoring stack, a bundled monitor is overlap rather than value; if you do not, buying both separately usually costs more.
Can Cachet or Freshstatus be self-hosted?
Cachet can be deployed on your own infrastructure. The other option in this comparison is hosted only.
What is the main difference between Cachet and Freshstatus?
On verified features: Cachet supports self-hostable and Freshstatus does not. Beyond the checklist, you now own uptime for the status page itself. hosting it alongside the system it reports on is the classic mistake and defeats the purpose.
Which is cheaper, Cachet or Freshstatus?
Pricing in this category moves often and both vendors meter different things, so we link to the live pricing pages rather than quoting figures we have not re-verified. The variable that usually decides it is subscriber count: tools that charge per notified subscriber get expensive at exactly the point your product starts working.